AI Transparency
At JDEVerse, we use AI responsibly to help people discover, understand and work with enterprise technology. This page explains how our AI features work, the information they may use, where limitations apply, and what you can do to make informed decisions when using them.
Our AI Principles
The foundation for every AI experience on JDEVerse.
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Trust & Safety
We prioritise safety, privacy and security in everything we do.
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Human Oversight
AI supports people. Humans make the final decision.
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Transparency
We are open about how our AI works and the choices you have.
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Privacy & Data Protection
We collect only what is necessary and never sell your data.
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Fair & Inclusive
We work to reduce bias and treat everyone fairly and respectfully.
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Responsible Use
We use AI for positive impact and continuous improvement.
What JDEVerse AI Does
AI helps you explore the platform.
- Find & Summarise Summarise articles, solutions and discussions.
- Answer Questions Provide helpful answers using platform knowledge.
- Recommend Content Suggest relevant content and connections.
- Improve Experiences Help us improve search, usability and quality.
AI is a tool to assist you, not replace your judgment.
What AI Is Not
AI on JDEVerse is not:
- A guaranteed source of truth
- A replacement for professional judgment
- A substitute for official vendor documentation
- A substitute for professional legal, financial, employment, security, medical or other regulated advice
- A guarantee that an answer is current or complete
- Correct merely because it cites a source
- An autonomous authority over your career or business decisions
How We Handle Data
- We aim to use only the information reasonably necessary to provide the feature.
- We will not agree to arrangements that use your personal information to train public AI models.
- Your data is handled in line with our Privacy Policy.
- You can review and manage your information from your account at any time.
Do not enter confidential, proprietary, security-sensitive or personal information into an AI feature unless you are authorised to share it and the feature's privacy terms permit it.
Read our Privacy PolicySources & Provenance
Where the information behind an AI answer can come from.
- JDEVerse Content Community posts, solutions, articles and platform content.
- Public Sources Publicly available websites, documentation and reports.
- Partner Content Content from verified partners and contributors.
- AI-Assisted Knowledge Knowledge generated or organised with AI using configured JDEVerse and source information.
We show references where possible so you can verify information. We do not fabricate citations, and a source being listed does not by itself make a statement correct.
Read our Content & Source PolicyHuman Oversight & Safety
- Content moderation AI-assisted with human review where needed.
- Bias awareness We test and monitor for bias and unfair outcomes.
- Quality evaluation We evaluate accuracy and relevance.
- User feedback You can report issues or inaccurate information.
- Continuous improvement We learn, improve and update responsibly.
Known Limitations
AI-generated responses can be inaccurate, incomplete, outdated or misleading. Results may also vary depending on the information available to the system and the way a request is written.
- Information may be incomplete or missing context
- Sources change, and an answer can go out of date
- AI can misunderstand the intent behind a request
- Responses may contain errors or invented detail
- Results vary with how a request is written
- Anything important should be independently verified
AI Providers We Work With
We work with technology partners and hold them to their security and privacy commitments.
- We evaluate providers carefully before using them.
- We require appropriate data protection terms.
- We review arrangements as the platform changes.
- We only identify production providers that actually process JDEVerse or user data.
Have Feedback About AI?
Help us improve AI on JDEVerse.
- Report inaccurate or harmful content.
- Share your feedback or suggestions.
- Ask questions about AI on JDEVerse.
Frequently Asked Questions
What data does JDEVerse AI use?
AI features work with content published on the platform and with what you provide when you use them. The Privacy Policy describes the personal information involved and how it is handled.
Is my data used to train AI models?
We will not agree to arrangements that use your personal information to train public AI models. Where an external provider is used, the terms that apply will be described here and in the Privacy Policy rather than assumed.
Are AI answers always accurate?
No. AI output can be inaccurate, incomplete, outdated or wrong for your specific environment. Treat it as a starting point, verify anything important against authoritative sources, and test before applying it to a production system.
Can I opt out of AI features?
AI-assisted content is labelled so you can see how something was produced. Assistant features, when introduced, will be things you choose to use rather than something applied to your account automatically.
How can I report an issue?
Use the report control on the content itself, or contact us. Reports go to a moderation queue that a person reviews.
Who can I contact for more information?
Use the contact form and describe what you would like to know about our use of AI.